Many wedding industry business cards pass through my hands. Many emails descend into my computer. Recently, I started to notice a disturbing trend in email addresses.
An alarming number of email addresses reek of amateur hour. One wouldn’t show up at a networking event in T-shirt, cutoffs and flip flops, would one? Why would a business use an equally lame email address?
Without busting actual addresses or people, let me construct some fictitious email addresses and then explain their various shortcomings.
- [email protected]: This person shows a website address on her business card as janesbakeshop.com. AOL is something almost all of us started with; however, it is not a business email address. It makes you look as though you are operating out of your garage. Even if you are operating out of your garage, one should move on to [email protected]. Don’t close the AOL account. In fact, it’s good to use an AOL browser to see how people look at your website. AOL now includes email forwarding features.
- [email protected]: I’m glad this person has a private social life or nickname; however, it doesn’t look very cool when filling out an industry order form and doesn’t show well on a business card. This kind of email should be strictly private.
- [email protected]: This person has multiple businesses and is trying to wrap them into one free email address. He should have two websites: joesDJservice.com and weddingofficiantjoe.com – He should maintain them as separate business identities. For that reason, Joe might get a personal domain, such as joesmith.com to use for ALL communication. His standard email might then simply be [email protected]. I recommend having a Google email account (gmail) as a business backup, but it does not support the name or domain of your website, correctly.
- [email protected]: Don’t use the word Diva, unless it is part of your business name or domain name. NEVER use a Hotmail account. Hotmail accounts have a high incidence of being used to send spam. Consequently, your email to a prospect or customer has a much higher chance of being directed to a spam folder or blocked, entirely. If this business has the domain tennesseeweddingdiva.com, then the email should be [email protected].
- [email protected]: Abbreviations are tricky. Is this Green Bay, Tampa Bay, San Francisco Bay, or some other bay? As well, it’s an msn.com account; not a real domain. In the real world, it should be something like [email protected]
- [email protected]: Annoying, long email addresses are counterproductive. Short, sweet, and easy to remember is the way to go.
Your email address should be simple and reinforce your domain name. [email protected] or simplify further by just using your first name. This is about being explicit, memorable and projecting a professional image.
Here’s the deal. If you use a sub-standard email address for your business, change it, today. Then, modify your email listings, everywhere, to the new address. Notify your contacts. It’s not that difficult; just takes some time. Tough!
If this is you, these steps should have taken place long ago. NO EXCUSES!! Just get it done! Amateur Hour is over.
And if one of your friends is a guilty party on this matter, please forward this blog post address to them. They will thank you.
Andy Ebon
The Wedding Marketing Authority






Thank goodness someone finally said it!! I can’t stant it when someone has an unprofessional email. What does that communicate to your client?? You hit the nail right on the head! Great article!
Melissa Ford
http://www.ForeverBlogSite.com
Wedding Vendors are sooooo behind in times. So many are doing it that it makes them think it’s ‘OK’… LOL… The same thing goes with blogs… We are still in the Geocities, Homesites, and all the other “FREE” forms of marketing. Hello 1999. But they have their reasons…
1. I am not Tech savvy
2. It costs money to create a blog, create a website, pay someone to set up my emial
3. Who cares what my email address is anyways
4. I’m still getting the business, why should I change (If it’s not broke, don’t fix it)
5. That’s my favorite email address, I always check it.
Maybe in 5 more years, the wedding industry can understand how important and powerful the internet is, when used correctly…
Great post Andy!
Good Day to all. Mr.Ebon quit giving away all the so called “trade secrets”. I enjoyed the article & got my daily chuckle to boot. If you want to be a professional then take the time to do the research and represent yourself professionally.
Our small outfit was blessed enough to find a one stop shop who handles our website,
design, and printing needs. The 2010 season is looking very bright, despite the tough economy.
Thanks for the satirical reply
Andy
I got my chuckle as well, IDJ Mobile Entertainment! It just so happens that I’m in the process of setting-up a business e-mail, but only wondering if it’s a must to subscribe, first, for this service, or would be creative in the meanwhile. Finance is an issue.