First post in an occasional series: There are likely infinite ways to be annoying on Facebook. And, admittedly, it’s easy to fall into the trap.
Diann Valentine: Walking In Her Truth
December 6, 2011 By 3 Comments
Diann Valentine is loud and brash. She would consider that praise… And that’s how I mean it. She is the hostess of I Do Over, Sunday nights on WeTV. Today, she is a general session speaker at Inspire Smart Success Experience in Cancun.
Anticipating Customer Needs Is Killer Customer Service: Southwest Airlines
October 5, 2011 By 4 Comments
My travel schedule has been quite insane for the last several months. I do my best to create reasonable time buffers, but sometimes challenges cannot be avoided. In late August, I spent the better part of a week in New Jersey for the ABC State Conference. I was there just long enough to experience both an earthquake and an evacuation from Atlantic City.
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